Contact us if you are not completely satisfied with your purchase. We will be happy to exchange the item if returned within 30 days, give you a refund (with receipt), or offer a merchandise credit.

The following policies apply to all returns:

• Returns of non-food items within 30 days with the original purchase receipt will be exchanged or refunded less a 10% restocking fee in the original tender.
• Returns with a gift receipt within 30 days will be exchanged or refunded with a merchandise credit for the value indicated on the gift receipt less a 10% restocking fee.
• Returns within 30 days without the original purchase receipt will be exchanged or refunded with a merchandise credit at the current selling price less a 10% restocking fee.
• We cannot accept returns on personalized or "Sale" items.
• If the product was defective in any way, The Olive Oil Source will pay for the return shipping.
• We cannot accept returns of any food items opened or unopened. If you are unsure of which oil or vinegar you would like to purchase, please consider ordering some of our samples.

HOW TO RETURN AN ITEM
Please call us and we will give you a refund authorization number. When you ship the item back to us within 30 days of receipt of it, please include a letter with your returned merchandise that includes the following information: your name,
 address,
 phone number,
 order number, item name and description; your refund authorization number, the reason for return, and 
the action to be taken (replacement or merchandise credit).

Use the shipping carrier most convenient for you, and send the package to one of the following addresses, where your return will be processed according to your instructions:

For US Postal Service
The Olive Oil Source, LLC
P.O. Box 1500, Santa Ynez, CA 93460

For UPS, Fedex, or DHL
The Olive Oil Source, LLC
37 Industrial Way, Unit 114, Buellton, CA 93427

Contact us should you have any questions or concerns.